Distance Sales Agreement

1. Parties

This Distance Sales Agreement (the "Agreement") is formed electronically between the SELLER identified below and the BUYER purchasing on behalf of the business registered in the web business panel, within the framework of the applicable provisions of the Turkish Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, and the Turkish Code of Obligations No. 6098.

SELLER

• Legal name: […]
• Address: […]
• Registry / tax details: […]
• E-mail: […]
• Support: destek@corlucepte.com

BUYER

• Legal name / full name: the business name registered in the web business panel at the time of payment and the name of the authorised person making the purchase
• Address, tax office and number: the invoice details registered in the panel
• E-mail and phone: the contact details registered in the panel

The BUYER's identity and invoice details are also shown in the payment summary of each purchase and in the panel's purchase history; this Agreement forms a whole together with that summary.

2. Note on the applicability of consumer law

The BUYER purchases on behalf of a business and for a commercial or professional purpose. Since the definition of consumer in Law No. 6502 does not cover persons acting for commercial or professional purposes, this Agreement is as a rule governed by the general provisions of the Turkish Code of Obligations and the Turkish Commercial Code. Should the BUYER be found to qualify as a consumer in the specific case, the mandatory provisions of consumer legislation are reserved and the parts of this Agreement that conflict with them are not applied against the BUYER. Having regard to both possibilities, the SELLER has prepared this Agreement and the Preliminary Information Form with the content consumer legislation requires.

3. Subject of the Agreement

The subject of the Agreement is the sale and performance of one of the following digital services, ordered electronically by the BUYER from the web business panel of the Çorlu Sosyal Şehir app (corlucepte.com), whose characteristics and sale price are stated on the payment page:

• Business package: a single prepaid period (weekly, monthly or yearly) for the chosen plan; grants the Business the publication right and features defined in the Business Membership Agreement.
• Boost: featured placement in the lists for 7 or 30 days.
• Story ad: an ad on the home story rail for 3, 7 or 14 days.
• Home-page banner: a home-page banner for 7 or 14 days.
• Sponsored push: a single push send to the whole city.

The blue tick and GALA Star are not sold under this Agreement; they are obtained only through in-app store purchases, where the store is the merchant.

4. Price and payment

• The sale price is the amount shown on the payment page in Turkish lira, including VAT. No amount beyond the one shown on the payment page is charged to the BUYER.
• Payment is made by debit or credit card with 3D Secure verification on the secure payment page of the payment institution chosen by the SELLER (iyzico or PayTR). Card details never reach the SELLER and are not stored by it; the SELLER keeps only the transaction id, the amount and masked card details (last four digits and card brand).
• Other payment methods such as instalments, bank transfer or shopping credit are not offered. If the amount, currency or order id shown by the payment institution does not match the SELLER's record, the payment is not granted and the amount received is refunded automatically.
• If the bank later reverses a transaction despite the payment institution's approval, the service is stopped and the amount may be claimed again.
• The invoice is issued by the SELLER according to the invoice details registered in the panel and delivered to the BUYER. The BUYER is responsible for the accuracy of those details.

5. Delivery and performance

• The service is digital and involves no physical delivery. As soon as the payment institution's approval reaches the SELLER, the purchased entitlement is granted immediately to the BUYER's business record; the package period or advertising duration starts running from that moment. For advertising content that requires approval (story, banner, push) the duration starts when the city administration approves the content.
• If a purchase is repeated for the same plan while a prepaid period is running, the new period is added to the end of the current one.
• A package cannot be bought while a store package (App Store or Google Play) is running; if a store package starts during the payment, the entitlement is not granted and a full refund is started automatically.
• The package does not renew automatically. It ends at the end of the period; the BUYER is reminded 7, 3 and 1 days before the end. Continuing requires a new purchase.
• If the entitlement cannot be granted for a technical reason, the SELLER informs the BUYER and refunds the amount within fourteen days at the latest, or grants the entitlement later with the BUYER's acceptance.

6. Right of withdrawal and its exception

Under Article 15 of the Regulation on Distance Contracts, services performed instantly in an electronic environment and services whose performance began with the consumer's approval before the withdrawal period expired are outside the scope of the right of withdrawal. All entitlements under this Agreement are digital services granted immediately on approval of the payment and performed from that moment.

By ticking the confirmation box on the payment page the BUYER declares that:

• they expressly request that performance of the service begin immediately upon approval of the payment,
• they know and accept that they will lose the right of withdrawal once performance has begun.

Payment cannot be started without this declaration.

The absence of a right of withdrawal does not remove the SELLER's liability for defective performance or the refund cases governed by the Cancellation and Refund Policy.

7. Cancellation and refunds

• A running package or advertisement cannot be cancelled at the BUYER's request and no refund is made for unused time; the exceptions in the Cancellation and Refund Policy are reserved.
• For story, banner or push content rejected by the city administration the payment is refunded automatically and in full.
• If the entitlement cannot be granted for a reason attributable to the SELLER, a full refund is made.
• The city administration may make a partial or full refund with reasons; on a full refund the package may be ended immediately.
• Refunds are made through the payment institution that received the payment, to the card the payment was made with. When the refund appears on the card depends on the bank; the SELLER is not responsible for delays after it has passed the refund to the payment institution.

8. Obligations of the parties

• The SELLER must provide the service with the characteristics stated in the Agreement and on the payment page. Short interruptions due to maintenance or faults do not extend the performance period; in case of an interruption attributable to the SELLER that exceeds a reasonable time, the period is extended or a proportional refund is made.
• The BUYER declares that they are authorised to purchase on behalf of the business, that the invoice details are correct and that the card used belongs to them or their business. A payment made with someone else's card is reversed upon the cardholder's objection and the entitlement is ended.
• The BUYER must use the purchased advertising and package features in accordance with the Business Membership Agreement and the Community Guidelines; in case of breach the entitlement may be ended without refund.

9. Personal data

During payment the BUYER's name, e-mail address, IP address, order id and the amount are transferred to the payment institution to carry out the payment. The payment institution processes card data under its own responsibility and its own privacy terms. The data the SELLER processes and your rights are set out in the Privacy Policy and the KVKK Disclosure Notice.

10. Resolution of disputes

The courts and enforcement offices at the SELLER's place of residence have jurisdiction over disputes arising from this Agreement, and the law of the Republic of Türkiye applies. Where the BUYER is accepted to qualify as a consumer, an application may be made to the Consumer Arbitration Committee at the BUYER's place of residence or at the SELLER's location within the monetary limits set annually by the Ministry of Trade, and to the Consumer Court for disputes above that limit.

11. Entry into force

The Agreement is formed when the BUYER confirms on the payment page that they have read the Preliminary Information Form and accept this Agreement and the declaration on immediate performance, and starts the payment. The text of the Agreement and the order summary are kept in the purchase history of the BUYER's panel, sent to the BUYER by e-mail on request and retained by the SELLER for three years.